Product One
Apparatus & equipment checks
Daily rig checks from a phone. Flag deficiencies and route them to the right person automatically.
- Custom checklists per apparatus
- Out-of-service alerts
- Audit-ready history
SoftwareFire ServiceIn service
Software built for the firehouse, not the boardroom.
Focused SaaS tools for fire departments: fast on the apparatus floor, clear in the officer's office, and dependable when it matters.
01Products
The toolkit
Each product does one job well. Run one, or run them together.
Product Two
Training & certification tracking
Track hours, certifications, and expirations for every member, and see who's qualified at a glance.
- Expiration reminders
- Crew qualification view
- Exportable reports
Product Three
Pre-incident planning
Building info, hazards, hydrants, and floor plans, available to the crew before they arrive.
- Mobile-first plan viewer
- Hazard & utility markers
- Works offline
When the tones drop, your software shouldn't be the thing slowing you down.
02Why Backdraft
Built around how crews actually work
01
Gloves-on usability
Big targets, few taps, readable in a dark bay or bright sun.
02
Shift-aware
Built around A/B/C shifts, Kelly days, and multiple stations from day one.
03
Secure by default
Encrypted in transit and at rest, role-based access, and full audit trails.
04
No lock-in
Import your rosters and export your data at any time. It's yours.
05
Real-budget pricing
Straightforward pricing for volunteer, combination, and career departments.
06
Support that gets it
You'll talk to someone who knows the difference between an engine and a truck.
03How we work
From first call to in-service
- 01
Size-up
A short call to learn your department, your pain points, and how you run things today.
- 02
Setup
We load your stations, apparatus, and roster so you start with your own data, not a blank screen.
- 03
In-service
Short training for crews and officers, then live use with us on standby.
- 04
After-action
We review how it's going with you and ship improvements based on what your crews tell us.
04FAQ
Common questions
Do you work with volunteer departments?
Yes. Our products are built for volunteer, combination, and career departments of any size.
Does it work on phones and tablets?
Yes. Everything runs in the browser on phones, tablets, and station computers. There's nothing to install.
Can we get our data out?
Always. Your data belongs to your department, and you can export it at any time in standard formats.
How long does setup take?
Most departments are running within a week or two, depending on how much existing data we're bringing over.